YOU can’t deny that the internet is a wonderful tool which has improved our lives vastly by offering a wealth of information at our fingertips.
But it’s not without its faults . . . namely a website called tripadvisor.
For those who aren't familiar, I’ll explain. It’s basically a huge website which lists every hotel in every country across the world. The idea is that guests visit the website following their stay at a hotel and post a review.
So far so good. But, like many good ideas, it falls apart when you let the general public loose on it.
Because reading incredibly detailed accounts of someone else’s trip abroad makes booking a holiday virtually impossible.
You can search around for ages finding your perfect resort and perfect hotel which looks idyllic in the brochure, but one quick visit to tripadvisor and all of a sudden you’re doubting yourself, thinking you may have made a huge mistake because one spoilt American said he thought the sand on the beach wasn't quite white enough.
We booked our honeymoon at the travel agent and were thrilled at the five-star luxury we were going to enjoy. I couldn't wait to indulge in my first-ever all-inclusive holiday, dreaming of cocktails at 11am and steaks for dinner every night.
But then I made the grave error of looking on tripadvisor “just to see”.
Most of the reviewers gave gushing appraisals, but for every 10 good ones was one that ripped it to shreds.
“The bar staff didn’t seem to care about their job, like they just wanted to die,” ranted one woman.
“I had headache but no-one seemed to care at the hotel. WORST EXPERIENCE AT A HOTEL EVER,” yelled one (frankly delusional) woman.
Another said the room “stink” (sic) and the manager made her cry. And now, in the same way I imagine actors are drawn to bad reviews, I can’t stop scanning tripadvisor for more negative reports. It’s infuriating.
Mind you, you can’t always trust other people’s complaints.
A memo recently leaked from a well-known High Street travel agent listed some of the guests’ complaints during the season.
They included these gems:
“I think it should be explained in the brochure that the local store does not sell proper biscuits like custard creams or ginger nuts.”
“The brochure stated: ‘No hairdressers at the accommodation’. We’re trainee hairdressers — will we be OK staying here?”
“My fiance and I booked a twin-bedded room but we were placed in a double-bedded room.
"We now hold you responsible for the fact that I find myself pregnant.
"This would not have happened if you had put us in the room that we booked.”
And ‘I was bitten by a mosquito — no-one said they could bite.”
So maybe I should keep dreaming of mojitos for lunch and white sands and forget the thoughts of a group of old moaners.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here