NORTH West Ambulance Service has launched a five-year business plan which outlines the themes it wants to focus on.

Chief executive Bob Williams said: “Our plan is not about just being good at what we do.

“It is about aspiring to continuously improve our service and ourselves as an employer, ensuring our patients get not only the best care, but the right care and as the plan’s title suggests, going from being a good organisation to being a great one.”