I have been your senior officer at the club for six months and I feel that I must now write to ask you to make some significant changes to save the club, perhaps from relegation but also perhaps from administration.
In twenty years of the Premier League there has been only one side bottom of the league at Christmas that has survived relegation at the end of the season. With the bank closing in, I fear that they will look to foreclose and have the potential to implement financial restrictions upon the club that could (as a worst-case scenario) enforce administration.
I have kept quiet for a time now out of utmost respect and I am only emailing you now as I want what is only the best for Blackburn Rovers and the owners. I am very much of the opinion that we can save the club and I have always been very supportive and positive towards the owners. Therefore I hope you know that what I am saying is considered, honest, constructive and from the heart.
I ask that we instigate all the changes below in this 10 point plan. If we do, then I guarantee that, come the summer, the club will be in a much stronger position than it is now. This will give the owners the following benefits:
- A richer asset in the club as a whole
- A happy, strong and valuable playing squad
- Peace of mind that it is being run admirably
- Protection for the Venky's brand and the BRFC brand
- The full backing of the Premier League
- Deliver the community a club to be proud of
- A devoted team of staff
Promotion to CEO
I am aware that that when we met in April, we said we would look at this within the first year. I believe now is the right time to promote me to CEO. The "Deputy" title is confusing to staff, supporters and media. I am confident that I now have the knowledge to be able to deliver strong progress. We have a great club, good team and an excellent range of staff that I feel can take this club forward, given the right support from the owners. Naturally, with extra responsibility I would like extra salary and I would be happy with a relatively modest increase with the promise of a good bonus and increase in salary in the summer that would reflect the improvement in position. I am currently the lowest paid senior club official in the Premier League.
Owners to invest in the CLUB
As you are aware Barclays have asked for the owners to put £10m into the business. This needs to happen and I am confident that this could only be a loan as we would increase the value of the club significantly. With all the speculation in the press the playing staff value and overall club value is depreciating on a daily basis. By putting an end to this the owners would be protecting their investment, putting their trust in the executive team and the club. The position with the finances is a cause for grave concern. We continue to try and work with Barclays but they are very quickly losing patience as we cannot give answers. We have been forced to agree to additional spending against our wishes and I am fearful that the situation will only get worse.
During January we need additional funding to pay wages etc. Scottish club Hearts did not pay their players in November and have effectively breached their contracts. By law (supported by FIFA) the players can now annul their contracts, seek other clubs and still chase the club for payment of their wages. Clearly, the club will not receive any fee for any transfers.
You may also be aware that HMRC (tax authorities) have been chasing Portsmouth Football Club for a debt they owe. They will make sure of course that the next football club that falls out of line, won’t be so lucky. We need to make sure that this club is not Blackburn Rovers.
Manager to change and report to the CEO
Publicly I have been asked to support the manager and I always have as I personally like Steve. I have supported him from the start and have been desperate for him to do well. However, I am now of the opinion that it isn’t working and he is ready to go. He has lost the crowd and as a result of this evening’s game has lost the dressing room as well – the players no longer want to play for him. It is a shame and disappointing but we must act now to save the club. The board should be asked their opinion on who should be the new manager. The board has over 60 years football experience between them, it would be a travesty not to rely on that experience for the biggest decision the club will make this season. The new manager should now report into the board who then recommend and endorse his wishes to the owners. Allow the board to protect the owners from the media, supporters etc.
Trust the executive – bring us in
Give the executive team at Ewood Park, the latitude and authority to run the club. Everything at the club needs to come through either myself, Simon Hunt or Karen Silk. We have vast experience and with Vineeth as well, I am sure we have a winning team. The owners must learn to trust us. I am enjoying working with Vineeth and although he has little experience in football, he is quickly learning. I am trying to establish him with all the other staff too and am introducing him to the Heads of Department on an ongoing basis. I don’t really think for one minute that the owners will allow this club to go into ruin but without knowing this for sure, we need to be prudent. However, if we had more information on your plans, strategy and thoughts going forward (after assisting you in formulating that strategy of course) then we can support and deliver growth. Without knowing the plan, we will of course be guarded and suspicious.
PR just from Ewood
Another big issue is the PR and the fact that a lot of it in the past has come from India, without our knowledge. ALL press statements need to come from Ewood Park with me as the spokesman. That way we can control all the output and protect the owners. We must now remove the club from being headline news for the wrong reasons. A full PR strategy needs to be instigated from January 1st that re-engages the owners with the supporters – the owners need to trust us in this regard as we know our customers. As owners you are not protected. Use the board (and manager combined) as a buffer zone to the media, the bank, the fans and we will protect you. I want to tell the media that what they are printing is not true but the truth is that I do not know.
Regular visits to India
To be able to understand the strategy and to assist the owners, the executive team of myself, Simon Hunt and Karen Silk must visit India once every two months as a minimum. This way we can be together on all issues and help to craft them with our experience. I am happy for the new manager to be a part of that delegation and would welcome his input. I am very concerned that I have not met with you properly during the six months I have worked at the club. You have asked me to deal with things locally but to be able to do this, as I have asked before, I need a greater understanding of your aspirations so I can deliver on them. If you keep me informed and learn to trust me, I can be your mouthpiece.
Regular visits to Blackburn and Premier League games
The owners must attend games in Blackburn as often as possible and I would suggest that at least one of the owners is present for at least a quarter of the games.
The staff needs to meet you and get to know you too – whenever I have met the owners, I feel warm and strong and you instil in me the fight to face challenges and win. The supporters also need to meet you and we need to get the message of solidarity out there as quickly as possible.
Hire and Fire
The executive team at Blackburn Rovers must be allowed to hire and fire staff. We will of course ask for the owner’s opinion for senior positions but we must be allowed the latitude in this.
Lost revenue and brand equity
We are losing fans at an alarming rate. I am very concerned that fans are voting with their feet and not attending, not purchasing and not engaging with the club. Research shows that only 5% of ex season ticket holders will ever return. We are losing sponsors and suppliers. The Blackburn Rovers and Venky’s brands are both suffering terribly. Whilst there are negative goings on such as protests, complaints, media stories, unhappy fans etc, then both brands are losing brand equity and consequently, losing value.
Support is necessary/ Final thoughts
I am disappointed that we have not managed to progress as I would have liked over the past 6 months. I was very excited to be given the opportunity and wanted to assist the owners in delivering strong progress for the club. However, we have been too busy fire fighting (protests, media intrusion, finance issues) to do this so far. The current climate only allows us to be reactive.
I feel impotent as I am not asked my opinion on matters. I joined the club to make a difference, not to sit by and simply action instructions. I appreciate my advice will not always be acted upon but I am disappointed that I am not asked.
I have a great deal to contribute and have great experience. I won't get it right every time but will always do my best and learn from any mistakes.
My concern is for the staff. They have put up with a lot recently and are still supportive. They live in the community and are being asked questions by their friends and family but cannot answer them. They are also being challenged at the games and when they come into contact with fans. Most are junior or part time staff who are feeling under pressure. I am concerned that they are going to become too stressed and will look to get jobs elsewhere. We have some great staff and cannot afford to lose them.
I need to be able to report a little more readily to you and on an infinitely more regular basis.
Please don't view this as me questioning the owners unjustly. Please be reassured that I do question things, it means I am doing things right for the club and the owners by not accepting things lightly.
This is how I work and how I must continue to work to get the best for Blackburn Rovers. With my experience of Blackburn now and my previous experience at three other prominent clubs, I do feel as though my suggestions come from a position of strength and can make a huge difference to life at Blackburn Rovers.
I would very much appreciate an opportunity to speak with you on these points by invitation to India.
Without instigating these points it will get more and more difficult to deliver progress for the club. I call on the owners to act, to play their part in the investment that puts all our minds at rest, and then allows me and the executive team to initiate all of the above points for the greater good of Blackburn Rovers.
I look forward to hearing your thoughts.
With very best wishes for a bright future, Paul
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