WE'RE glad that serious issues around provision and funding of care are finally getting the attention they deserve (following the DTI's response this week to the OFT's damning report into care homes).

But the real losers in the meantime are older people and their families.

The care fees 'affordability gap' continues to widen, while chaos over who pays for care carries on unabated.

Plans outlined by the government, particularly for more straightforward fees may in future, go some way towards resolving this situation. However, we continue to be concerned for people who are battling confusing legislation, regulations, blurred lines of responsibility and complex rulings.

Older people who are entering or already in care and who are confused about their options, entitlements and funding need trusted, independent advice and information.

The Help the Aged Care Fees Advice Service provides just this by offering impartial advice to anyone, entering or already in care, regardless of means. The Service combines specialist financial advice with information on the many associated issues, such as local authority charging procedures, health authority responsibilities, benefits and legal matters. It can help people find their way around the complex system of funding care. Freephone 0500 76 74 76 for further information.

PHILIP SPIERS, Help the Aged Care Fees Advice Service.