A RETIRED clergyman has blasted health bosses after waiting for more than three weeks for the results of an endoscopy.
William Coppack had the endoscopy - which enables doctors to look into a patient's stomach lining through a thin flexible tube passed down the throat - at Blackburn Royal Infirmary on June 6 after complaining of digestive problems.
The 68-year-old, who is still involved with Hollinsgrove Congregational Church, in Hawkshaw Avenue, Darwen, and teaches theology in Manchester, was expecting the results back after a week but weeks later had not heard anything.
When he contacted the department he said he was initially told he would have to wait a further twelve weeks. But after three weeks the results finally landed on his doorstep.
Mr Coppack, of Brighton Terrace, Darwen, said: "I was told it was an administration problem but I think it is far too long to wait. If I had had something serious it would have deteriorated by the time I got me results. It is absolutely ridiculous."
A national leaflet handed out to patients who require an endoscopy states that results "should take several days".
And hospital bosses admitted staff shortages - caused by natural wastage - has led to delays.
Director of nursing Richard Gilbert said: "This year there has been a longer wait for results but I can assure patients that urgent results are being dealt with very quickly.
"We only have three staff at the moment although hopefully that will soon be five. Urgent results are being dealt with first and the routines will take a bit longer, but that is normal practice in most hospitals."
Mr Coppack has officially complained to the hospital and has written to his MP Janet Anderson.
A hospital spokesman said Mr Coppack's complaint was being dealt with and job offers had already been made to boost the number of staff up to five.
Mr Coppack said: "This is not a complaint against the department because they were excellent but the administration is just awful."
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