A LITTLE while ago, my parents, who live in Carnforth, had the misfortune to suffer from a period of ill health.

This ill health caused them to have a problem with some furniture, originally bought from M J Bird.

Although this furniture problem was neither legally nor morally their problem, a man was rapidly despatched from M J Bird's, to my parents' house and the problem sorted out.

Just as bad service should be reported and acted upon, good service should also be commended, and I would like to offer my grateful thanks to M J Bird for their excellent service.

Peter E Davies Walnut Tree Close Cardif