THE person to whom the term 'mate' was used by ambulance personnel obviously took offence (LET, July 24), so it is not for other people to criticise him for this.

Just because others say they would not be offended is not the issue -- they are not the persons involved.

Over-familiarity between the professional and the general public has led to the decline in relationships which we are now witnessing, leading to lack of respect on both sides.

Respect for other people's feelings is conveyed through speech and to address someone as 'mate' on first acquaintance seems to me to be inappropriate.

There should be a certain conduct of behaviour which amounts to good manners.

Can you imagine addressing the Prime Minister as 'mate' or going to see your doctor and calling him 'mate,' or, for that matter, the paramedics?

I agree with the complainant. 'Mate' is not an acceptable form of address for anyone other than a close friend and only then if the 'mate' doesn't object.

WINNIE McKENNA, Trinity Street, Oswaldtwistle.