THE wife of a wheelchair bound man has criticised bosses at the new multi-million pound bus station after thousands of leaflets were printed with no mention of facilities for the disabled.
Florence Tomlinson, 54, of Colne Road, Reedley, says she and her husband Keith, 55, often use public transport but now have no idea of what facilities are available in Burnley.
She said she had visited other bus stations, such as Keighley, which offered excellent signs and disabled access.
The criticism comes just days after bus station bosses were criticised for failing to spot several spelling errors in place names on the timetable signs at the £3.2m building, which opened this week seven weeks late. Among the errors were Hampton for Hapton, Pandleside for Pendleside and Worsthore instead of Worsthorne.
Mrs Tomlinson said she was upset at the lack of priority and consideration given to the disabled and that it would put disabled people off using the new development.
She added: "We like to use public transport, but we have to check what the disabled facilities are like before we can go anywhere and obviously if we can't go we won't go.
"This lack of information about the bus station at Burnley will just put disabled people off using buses to get to and from the town. They don't seem to have given the disabled a very high priority at all and it is very disappointing."
Andrew Whitlam, of Lancashire County Council, said disabled groups had been consulted about the leaflets which were issued highlighting facilities, but would be consulted again if there were any problems.
Michael Birdsall, of Burnley Borough Council, said details of disabled facilities were not on the leaflets but that the bus station was fully equipped for disabled people with ramps, disabled toilets and even braille timetables.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereComments are closed on this article