ONE hundred and fifty jobs have been saved at an East Lancashire call centre after a takeover was completed.
Staff were left fearing for their future after Thomas Cook announced it was set to close the office at Accrington’s Globe Centre.
Sitel, a leading outsourced contact centre provider, has completed the takeover of the Thomas Cook facility.
Sitel’s managing director in the UK and Ireland, Marianne Fitzjohn, said: “We are committed to a long-term presence in Accrington, with a vision to create a world-class sales and service capability.
“Sitel is very keen to utilise Thomas Cook’s travel specialists and would like to welcome them on board as soon as possible.”
She said Sitel is working with Thomas Cook to target experienced travel employees to join Sitel’s planned specialist travel contact centre.
The move will see 150 people employed.
Potential candidates and interested parties, including those outside the Thomas Cook organisation, should contact Sitel’s regional jobs hotline on 0191 350 2051, or recruitment.newcastle@sitel.co.uk.
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