A care home where breaches of regulations relating to safety and treatment were identified has been rated as requiring improvement by the Care Quality Commission (CQC).

Adam House in Ormerod Street, Burnley, provides accommodation and personal care to people with learning disabilities, autism, and people who require mental health support.

The home, which is provided and run by Healeycare Limited, was visited by the CQC in May which found the safety and leadership to be lacking.

The commission’s report said it expects health and social care providers to guarantee people with learning disabilities and autism “respect, equality, dignity, choices and independence, and good access to local communities.”

It also said the provider is required to have a registered manager to oversee the delivery of activities at the location who is registered with the CQC.

At the time of the inspection, the day-to-day running of the service was carried out by a manager with oversight from a registered manager.

The report continued: “We identified breaches of the regulations in relation to safe care and treatment, safeguarding, governance, and recruitment.

“We found concerns relating to the safety of the environment, people’s risk management, and medicines management.

“Incident records were not always fully completed, and referrals had not always been made to the appropriate agencies. Records relating to people’s care were not always detailed or completed consistently.”

The CQC did find that the home was effective and that the staff were caring and responsive, marking these areas as ‘good.’

The report said: “Staff showed a clear understanding of people and their needs. We received good feedback from staff in relation to the manager who said they felt confident to speak up about concerns or bad practices.

“People and relatives were mostly complimentary about their overall experiences. We received positive examples of staff supporting people in line with their needs and preferences, improving health and wellbeing.

“While most people and their relatives we spoke to expressed they were generally happy with their care, our assessment found elements of care did not meet the expected standards.”