A Blackburn dad who booked an apartment in Morocco has raised concerns after saying the property can no longer be reserved on Booking.com.

The man, who wished to be referred to as Mr Mulla, said he had booked the Marina Agadir Apartment for five nights from Monday, August 19.

He made the booking in early July on the major holiday destination website.

But a message on the site now says: "We're sorry, but it is currently not possible to make reservations for this hotel on our site."

Mr Mulla said he was concerned that he would not be able to access the property and contacted Booking.com to cancel.

He said: “Booking.com has taken my payment. They are refusing to refund and expect me to turn up on the day and call them if I cannot get access to the property. I have three kids and a wife as well.

“They are saying that I cancelled it outside of my cooling period but the place just does not exist? Why has the apartment been taken off the site?

“I am sure there are standards and procedures in place for Booking.com and to see it no longer listed is extremely worrying.

“We have been saving for a long time to go on holiday and all this has caused us undue stress.”

According to Booking.com, the apartment is "in a central area of Agadir, located within a short distance of Agadir Beach and Agadir Oufella Ruins, Marina Agadir".

The description said: "It offers free WiFi, air conditioning and household amenities such as a stovetop and coffee machine. A hot tub and a bicycle rental service are available for guests. 

"There is free private parking and the property provides paid airport shuttle service."

It added: "Marina Agadir is 200 metres from the accommodation, while Amazighe Heritage Museum is 2.9 km away. The nearest airport is Agadir–Al Massira Airport, 22 km from Marina Agadir Appartement."

Mr Mulla said he had contacted the property directly and asked if he would be able to stay at the apartment on August 19.

A reply told him: "Bookings are blocked."

Mr Mulla added: “It is extremely worrying and we could not really take a chance so ended up booking elsewhere just in case.

“I didn’t want to be in a situation where I turned up with my family and there was no way for us to access the property.

“Booking.com are still refusing to refund my money saying I cancelled outside the 30-day period. It was 27 days.”

Booking.com has been contacted and they take "any complaint seriously and will look into the issues raised".