An East Lancashire care home has been voted one of the top 20 care homes in the North West.

Out of 1,805 care homes in the region, Hope House in Accrington was chosen by residents and their families as one of the best, and received an award from the UK’s leading reviews guide to care homes, carehome.co.uk.

The award is based on reviews of the care home written by their residents, as well as their friends and relatives.

Regional manager of Hope House, Sue Hughes, said: “I am extremely proud that Hope House has received a place in the carehome.co.uk Top 20 Awards.

"To sit amongst the most recommended care homes in North West England is an incredible achievement.

"It is with the continued support of our staff, residents, families, and the local community that makes this all possible.

“At Hope House, the manager Cathy Yates and staff team continually strive to develop the service to ensure we are providing a dignified, personalised approach to individual care.

"All of our staff work together towards excellence in care and I feel extremely proud that their hard work and dedication has been recognised.”

There are more than 17,000 care homes in the UK caring for around half a million people.

More than 12,000 of these care homes support older people aged 65 and over, while the rest care for people with learning disabilities and mental health issues.

Amanda Hopkins, reviews manager of carehome.co.uk, said: “We now have nearly 250,000 reviews of care homes on carehome.co.uk so we are able to give people a real insight into what a care home and its staff are like.

"Our reviews reveal the quality of their care, activities and nutrition as well as if the care home is value for money and the standard of their facilities.

“Reviews of Hope House show they provide an excellent standard of care and we would like to congratulate them on being a top 20 care home in North West England.

"It is a huge achievement to be named as a top rated care home by the residents who actually receive the care as well as their family and friends.

“Choosing a care home can be daunting for both the person going to live there as well as their family, so we hope our awards which are given to the highest rated homes will help make the search easier.”

The current CQC rating for Hope House is Good. 

Carehome.co.uk is the leading care home reviews website and lists all registered UK care homes, helping people in their quest to find the right care home. Its Top 20 Care Home Awards 2022 are based on more than 87,000 reviews received from residents and their family and friends between July 1, 2020, and June 30, 2022.

The homes were rated on: overall standard; facilities; care/support; cleanliness; being treated with dignity; food and drink; staff; activities; management; safety/security; rooms and value for money.