A LANCASHIRE woman has been appointed to a senior role at one of the UK's largest building societies.

Charlotte Harrison, 33 from Waddington in the Ribble Valley, is now set to take up her new role as head of mortgage products at Skipton Building Society.

Mrs Harrison, who lives with husband Richard and daughter Beatrice, has only recently returned from maternity leave and says she hopes to help pioneer change in the organisation.

She said: "Over the past few years, I’ve seen the mortgage market evolve and develop new technologies, products and policies to support a more efficient customer and broker service.

"I’m looking forward to continuing on that journey, further developing Skipton’s Mortgage Strategy, seeing the Society realise its ambition to be a top ten lender and, ultimately, support more people onto the housing ladder.

"The mortgage market has developed the upfront customer journey in recent years bringing about day 1 offers and instant decisioning, and I’d love to see that improvement filter throughout the housing market taking away the pain points many of us feel through buying our homes.

"I’m excited to see Skipton champion and pioneer some of that change."

Mrs Harrison has worked in financial services for 15 years and has been with Skipton Building Society for the last six.

She originally joined the society as a finance business partner to its distribution teams before moving to the products team in 2018.

Now in her new role, Mrs Harrison says she hopes to work with new partners and help drive change in the housing market.

She said: "I’m looking forward to working with our mortgage networks and clubs and colleagues on the development of mortgage products, propositions and pricing and I’m also really passionate about the role our sector can play in 'greening' the housing market too, so I’ll be exploring how we can support brokers and their clients to build a more sustainable future."

She added: "I am delighted to take up this role and I am proud to work for an organisation that places real value on its colleagues, customers and the broker community, helping them to achieve their ambitions."