A RIBBLE Valley firm has partnered with a Silicon Valley, California-based to create a new global address finder app.
Cloud Sauce, a computer consultancy firm based in Ribchester, says that given the massive increase in online shopping in recent years, companies need more and more accurate address data for their customers to help them meet these demands.
As such the company’s partnership with Silicon Valley’s Melissa Corporation, which specialises in helping other countries utilise date, has created new software that will allow Zoho Marketplace users find the most accurate street address data for 249 countries worldwide.
Cloud Sauce managing director Dominic Harrington said: "Our partnership with Melissa Corp is an excellent example of how online business can work.
“Not too many years ago, a small company in the Ribble Valley would have no chance of connecting with a US data company.
“But via modern technology, we've created a partnership that will benefit both companies on opposite sides of the Atlantic."
Cloud Sauce is based in the Ribble Valley
Cloud Sauce needed access to street address data for its idea to work and by partnering with the Californian data company, Melissa Corp, they solved that problem and created a powerful new app using Melissa Corp's API.
Melissa Corp UK managing director Barley Laing said: “We’re very pleased to partner with Cloud Sauce.
“Operating out of our London office, we have provided our popular Address Lookup service which will be an invaluable addition to their app for Zoho.
“Address Lookup which can be integrated quickly onto platforms and has a global reach, automatically recommends the correct version of the customer’s addresses, in real time, as they or a CRM representative complete an online contact form.
“It prevents inaccurate addresses being collected, and therefore helps to stop mis-deliveries of products and communications, which can increase costs and deliver a negative customer experience. Address Lookup also speeds up the checkout process, reducing cart abandonment and overall improves CRM efforts.”
Both companies hope to deepen their partnership as 2021 unfolds with the development of more apps, while firms around the world are already installing the Zoho address finder app.
To find out more about Cloud Sauce, go to: https://cloud-sauce.com/.
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